What is PTS?
TMS Insight's Prescription Tracking System (PTS) uses advanced barcode technology to seamlessly track prescriptions throughout their dispensing process.
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With a user-friendly interface, PTS provides real-time insights into pharmacy operations and keeps precise tabs on the status and location of every prescription.
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Trusted by the NHS and implemented in over 300 dispensaries across the United Kingdom. PTS efficiently handles more than 120,000 prescriptions daily.

So, how does it work?
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Staff "book in" prescriptions using a simple intranet page, entering patient details and prescription type.

A prescription barcode and a patient ticket number (if applicable) are automatically printed.
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Staff record "activities", such as Clinical Check, Label Production, Dispense, etc., using the prescription barcode to track progress.

PTS uses this data to provide real-time updates on the prescription's status and estimated completion time.

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Outpatients are notified via LCD screen or SMS when their prescription is ready.
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Inpatient or homecare prescription deliveries can be tracked using a dedicated smartphone app for porters.

How else will it help me?
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Complete Customisation
Enjoy the power of customisation at every level, from individual user preferences to full dispensary setups.
Keep track of transactions relating to the movement of Controlled Drugs, see a live summary of CD stock levels and make use of CD key handover functionality.
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Take advantage of over 60 different user permissions to assign to roles or individual users, enabling you to efficiently manage access within PTS.
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Access key information at a glance, including average wait times current activities, by selecting the prescription types you wish to display on the home screen graphs.
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Use fully customisable notes that offer additional information and control. Generate notes automatically or create automatic notes that are applied when specific criteria are met.
Bespoke Reports
Create reports that work for you. Choose your metrics, pick your style and let PTS5 do the rest.
You can pick from a list of 60 plus built-in reports to get instant access to dispensary information such as completion time summaries, error details, activity details, and more.​
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Easily separate, find and analyse the data you're looking for with prescription, activity or CD register (CD module required) report types.​
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70 plus filters that prescriptions must meet to be displayed in your selected report. Utilise multiple filter sets to never miss a detail.
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View and export your data in a variety of ways such as bar graphs, pie charts, line graphs or simply see the raw data.



Additional Modules
Pick from a wide range of add-ons, each designed to perfectly match the unique needs of your pharmacy.
Get the most out of PTS5 with direct bolt-ons such as EPMA integration and our electronic Controlled Drusgs Register.​
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Improve workflow outside of the dispensary with patient self-registration kiosks and delivery app.
If you don't believe us,
see what our clients have to say...